Policies

Our Policies

We are committed to providing a safe and supportive service for all the families and individuals we work with. Our policies set out how we operate, what you can expect from us, and the standards we follow to make sure our work is ethical, inclusive, and transparent.

These policies help guide our staff, volunteers, and trustees in their roles, and ensure that we meet our legal and safeguarding responsibilities. They also reflect our values and our commitment to treating everyone with dignity, fairness, and care.

You can find some of our key policies listed below. If you would like more information, or need a copy in a different format, please get in touch.

Safeguarding and Protecting Children

Safeguarding and Protecting Adults

Safeguarding Code of Conduct

Whistleblowing 

Equity, Equality, Diversity and Inclusion

GDPR and Confidentiality

Compliments, Concerns and Complaints

Looking After Children in the Absence of Parents